Shipping policy

Shipping

Everything is packed and posted from Mareeba, Far North Queensland, with Australia Post. We ship within Australia only for now.

Standard — A$11 for orders up to 1 kg, A$18 above it. Free on orders of A$150 or more.
Express — A$15 for orders up to 1 kg, A$28 above it.

Orders leave within one to two business days. Standard delivery is usually three to eight business days from here, longer for WA, NT and regional addresses; Express is usually one to three business days to capital cities. You'll get a tracking number by email the day it's posted. Nothing is posted on weekends or Queensland public holidays.

If a parcel arrives damaged, email founders@inspiredlumiere.com with your order number and a photo and we'll sort it.